Legal teams represent the backbone of the corporate world. And yet despite their importance, in-house lawyers still must spend much of their time responding to manual, repetitive tasks such as processing NDAs and reviewing Terms & Conditions.
The downstream effects of this time imbalance can be profound for enterprises: lawyers may become the bottleneck for sales and product teams to move forward, potentially slowing down innovation, and lawyers are unable to spend their time on more high-value legal tasks crucial to the operations of the business.
While many tools have emerged to assist lawyers with matter management and document drafting, a gap in the market remained: why weren’t there any solutions that went a step beyond this “co-pilot” approach, harnessing the capabilities of powerful LLMs to fully automate this tedious legal work?
Originally founded in 2018 as Legal OS, Flank began as a no-code legal automation platform for mid-market law firms. However, after noticing the rapid improvement of LLMs, the three founders felt they could build a more powerful agentic solution focused on in-house legal tasks. One rebrand and pivot later, the Flank team launched their product two years ago and has been on an exciting growth journey ever since.
The process for enterprises to automate these mundane legal workflows begins by connecting Flank to data repositories like Slack, Outlook, and Confluence. Flank agents then learn the legal policies specific to each company and then utilize this knowledge to operate as a team of junior paralegals. Instead of emailing NDAs to lawyers or asking them questions on Slack, employees across functions now ping Flank agents via the same workflows to complete these tasks. Customers don’t have to change their workflows or access another software UI to get the value of Flank – instead, the agents are already embedded directly in the most common communication workflows of companies like Outlook, Slack, and Teams.
Some customers now process thousands of legal requests every month via Flank agents, saving valuable time for lawyers and helping enterprises ship faster and close more deals. Flank agents can handle NDA edits, refine T&Cs on new contracts, complete SoWs, and much more. By taking the lower-level, higher-volume tasks off the plates of in-house legal teams, lawyers can be more effective and focus their time on more complex issues. And everyone across an organization can get value with Flank – including sales, marketing, and product teams.
In our diligence, we spoke to many Flank customers raved about the product, finding a time and cost savings unlock by automating these legal tasks. User data showed viral growth across each customer. And our product analysis revealed that Flank agents are set up to get even better as the underlying LLMs themselves continue to get sharper.
Moreover, we were impressed by the grit shown by the Flank founding team. It’s never an easy decision to erase five years of work and begin building something new. From our first conversation with Lili, Charlotte, and Jake, their relentless drive and passion for the legal space was apparent and rings through in the team they have assembled. We couldn’t be more thrilled to lead Flank’s $10 million round alongside existing investors HV and Gradient Ventures.
If you are an enterprise looking to move faster and automate legal workflows, please reach out to Flank! They can’t wait to hear from you.
The post Workflow automation for legal teams: How Flank is empowering law-yers with an autonomous AI agent appeared first on Insight Partners.